Privacy Policy.

1. Who we are

RK Agency (“we”, “us”) is a creative growth agency operated by Ravo Kilonda, based in South East Ireland. This policy explains how we collect and use personal data through rkagency.ie and our services.

2. Information we collect

We may collect the following information:

• Enquiries: your name, business name, email address, phone number and any details you include when you contact us through our website form, email, phone or social media.
• Bookings: details you provide when booking an appointment or event coverage, such as dates, venues and requirements.
• Applications: if you apply to join our network, your name, email address, area of expertise, links to your work and the introduction you write.
• WhatsApp: if you contact us through the WhatsApp button, your messages and phone number are handled by WhatsApp under its own privacy policy as well as this one.
• Website usage: basic technical data such as browser type, device, pages visited and approximate location, collected through cookies and analytics tools.

3. How we use your information

• To respond to enquiries and provide quotes and proposals.
• To consider applications from creative professionals who want to work with us.
• To plan, deliver and invoice the services you have requested.
• To keep in touch about your project and, where you have agreed, send occasional updates.
• To understand how our website is used so we can improve it.
• To meet our legal and accounting obligations.

We rely on your consent, the performance of a contract, our legitimate interests in running our business, and our legal obligations as the lawful bases for this processing.

4. Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us run our business (for example email, hosting, scheduling, payment and analytics providers), and with creative partners where they are working on your project. These parties only process data on our instructions.

5. Photography and video

Where we are commissioned to photograph or film an event, images may include attendees. Our clients are responsible for informing guests that coverage is taking place. If you appear in our work and would like an image removed from our website or social channels, contact us and we will act promptly.

6. Cookies

Our website uses essential cookies needed for it to function, and may use analytics cookies to understand traffic. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

7. Data retention

We keep enquiry data for as long as needed to respond and, if you become a client, for the duration of our relationship plus any period required by law (typically up to six years for financial records).

8. Your rights

Under the GDPR and Irish data protection law you have the right to access, correct or delete your personal data, to object to or restrict its processing, to data portability, and to withdraw consent at any time. To exercise these rights, email rkagency.ie@gmail.com. You also have the right to lodge a complaint with the Data Protection Commission (dataprotection.ie).

9. Security

We take reasonable technical and organisational measures to protect your data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.

11. Contact

Questions about this policy or your data? Email rkagency.ie@gmail.com or call (089) 257-0054.